Refunds Policy
Effective Date: 30/4/2026
Business Name: Business Simplified
1. Digital Products
Due to the nature of digital products, all sales are generally final once purchase is completed and access is granted.
As our products include instant-access downloads and digital systems, we do not offer returns.
2. Refund Eligibility
Refunds are only considered in the following limited cases:
A technical issue prevents access to the purchased product and cannot be resolved
A duplicate purchase has been made in error
The product was not delivered as described
All refund requests must be submitted within 7 days of purchase.
3. Done-For-You & Mentorship Services
For DFY and mentorship services:
Refunds are not available once work has commenced
If cancellation occurs before work begins, partial refunds may be considered at our discretion
Each case is reviewed individually based on scope and progress
4. How to Request a Refund
To request a refund, contact:
Email: sue@businesssimplified.au
Include your name, purchase details, and reason for the request.
We aim to respond within 3–5 business days.
5. Chargebacks
We encourage customers to contact us directly before initiating a chargeback so we can resolve any issues fairly and quickly.
6. Policy Updates
We reserve the right to update this policy at any time. Continued use of the website constitutes acceptance of any changes.
Contact Me
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail sue@businesssimplified.au
